Recover Lost Emails from Exchange & Outlook
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Scenario 1 - Person Deletes an Email and Empties the Deleted Items Folder
Step 1: In Exchange System Manager, verify that the 'Keep deleted items for (days)' option in the Limits tab of the Mailbox Store properties is populated with a number. In Exchange 2003, the default is 30 days.
Step 2: In Outlook, click on the Deleted Items folder, pull down the Tools menu and click on 'Recover Deleted Items...'. This will show all of the permanently deleted emails going as far back as the number of days specified in Exchange (Step 1).
Scenario 2: - Person Deletes an Email using Shift-Delete, Bypassing the Exchange Recovery Folder
Step 1: Close your eyes, meditate on Scripture, pray and drink some herbal tea.
Step 2: Calmly tell the hasty, yet beautiful user person that their email has gone to a better place.
Step 3: Next, check out Microsoft Knowledge Base Article #178630 and enable the DumpsterAlwaysOn registry key. In the future, 'Shift-Delete'd email will not bypass the Recovery Folder, thus enabling individuals to use 'Recover Deleted Items...' in Outlook (Scenario 1, Step 2)
2 Comments:
The technical mumbo-jumbo is beyond me, but the picture is priceless! I love you, my technogenius :)
Scenario 2
Step 2.5: Inform user for a large fee you'll pull the email off the backup tape.
:-)
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